Intelligent Member Engagement

An AI-infused member engagement solution designed for payers and TPAs who are seeking to take control and drive measurable impact for the patient experience in healthcare.

Unlike traditional tools, our member engagement solution directly automates, performs, and engages members with the right message at the right time to ensure optimal organizational and health outcome performance.

We utilize advanced data science and analytics to align all member engagements with YOUR organizational and health outcome goals.

Member Engagement Resources

Our Analytic Models

Solution Features

The Missing Link

The Missing Link

Let’s bridge predictive analytics with engagement to turn insights into action for better member outcomes.

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Backed by Proven Analytic Models

We deliver a tailored approach that assesses your unique member population and patient experience.

Gaps:

  • Chronic Care Gaps
  • Equity Gaps
  • Quality Gaps
  • Revenue Gaps
    Risks:

    • Re/Admission Risk
    • ED Utilization Risk
    • Future Rising Risk
    • Mortality Risk
    Predictions:

    • Predictive Care Events
    • Predictive Disease
    • Inflections in Health
    • Customer Service Calls
    Environment:

    • Likely Barriers of Care
    • SDoH Factors
    • REaL Estimates

    Population Insights

    Big picture so you can act with precision.

    See trends, risk profiles, and other predictive service needs across covered populations to facilitate YOUR strategies and targeted engagement initiatives using our holistic collection of models.

    Pre-Engagement Wisdom

    Know the member before you engage.

    With access to actionable insights prior to conducting engagements, you can personalize and transform YOUR engagement to optimize program outcomes and improve patient experience.

    Tracking and Trending

    Spot trends, track success, and continuously optimize.

    Now you can use real-time monitoring and analysis of engagement activities to identify patterns within YOUR member interactions.