We solve operational challenges for health plans and payers

Claims Management

BPO medical claims administration services tailored for healthcare payers and TPAs.

> Our Claims Experience

Contact
Center Services

An extension of your team for benefits and eligibility, claim status, and more for members/providers.

> Call Center Proficiency

Member Engagement

Predictive analytics paired with engagements that improve patient experience.

> Engagement Strategies

Your Healthcare BPO Partner

The center of everything we do creates sustainable shared success.

Case Study and Video

Maintaining a Turnover Rate of Less Than 5% in Payer Contact Centers

Clarity Performance Solutions partnered with a large regional payer organization at the beginning of 2024 with a goal to reduce turnover rates across each of their lines of business.

Learn More

Data Security in BPO Operations

Data Security in BPO Operations

Prioritize data security and drive integrity in payer-BPO partnerships by establishing protocols, granting role-based access, and conducting ongoing training throughout your organization.

read more

Payer and Health Plan Resources

Explore case studies and current client testimonals.

Better operations ahead

Learn how we’ve helped others and spent years solving operational challenges.