Empowering partnerships

Clarity Performance Solutions operates as an extension of your team and we are fully committed to your success. We offer end-to-end and ad hoc services such as new-hire training, quality assurance and auditing, system migration support, and operational analytics to enhance your overall performance.

We aren’t just a temp agency. From our pricing approach to extensive experience across all the major claims processing and contact center platforms, we have the talent and tools to overcome your biggest operational challenges supporting you every step of the way.

Empower your business with our decade-strong selection of claims management, contact center, and member engagement solutions.

Comprehensive Claims Management

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Smart Contact Center Support
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AI-Infused Member Engagement

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Claims management

Claims backlogs, staffing gaps, and system issues slowing you down?

Clarity’s expert team offers flexible support to improve claims processing accuracy while reducing costs, improving turnaround times, and delivering a better experience.

  • Backlog Reduction
  • Medical Records Review
  • Audits/QA
  • System Conversions
  • Provider Contracting
  • File Maintenance
  • New Hire Training
  • Examiner Training

Contact center solutions

Long wait times, misquotes, and frustrated callers can hurt your reputation.

Clarity’s contact center pros handle every interaction with care and precision, helping you meet performance goals, lower call times, and keep members/providers happy.

  • Phone Support
  • Omni-Channel
  • New Hire Onboarding
  • Ongoing Agent Training

Member engagement

Low participation and missed care gaps driving up costs?

Clarity’s data-driven member engagement platform gets the right message to the right member at the right time so you can improve patient expeirence and make every outreach count.

  • Population Health Data
  • Engagement Platform
  • SDoH Factors
  • Member Insights

Let’s Get Started

We look forward to partnering with you.